Privacy Policy

(Version from 01.03.2023)

Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.

Collection, processing and use of personal data

You can visit our website without providing any personal information. We only store access data without any personal reference. This data is evaluated exclusively for the purpose of improving our services and does not allow any conclusions to be drawn about your person. Personal data is only collected if you voluntarily provide it to us when ordering goods, opening a customer account or registering for our newsletter. We use the data you provide to fulfil and process your order. As a customer, your data will be used for the purpose of fulfilling the contract and for our own advertising purposes. If you register separately for the newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time by clicking on the "Unsubscribe" link at the end of a newsletter without incurring any costs other than the transmission costs according to the base rates of your access provider.

Disclosure of personal data

Our exclusive trading partner, MSG Online GmbH, Wirtschaftspark 9, 8530 Deutschlandsberg, Austria uses the data you provide to fulfil and process your order. For the fulfilment of the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us, or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

In the context of order processing or for processing your order and for ongoing system updates, your order data will be processed by XeroGrafiX GmbH,

Hetzendorfer Straße 86, 1120 Vienna.

If we make advance payments, e.g. in the case of a purchase on account, we may obtain creditworthiness information from KLARNA on the basis of mathematical-statistical procedures in order to protect our legitimate interests. For this purpose, we transmit the personal data required for a credit check and use the information received about the statistical probability of a payment default for a weighed decision about the establishment, implementation or termination of the contractual relationship. The creditworthiness information may include probability values (score values) which are calculated on the basis of scientifically recognised mathematical-statistical procedures and in the calculation of which, among other things, address data are included. Your interests worthy of protection are taken into account in accordance with the legal provisions.

If you make your payment with PayPal, this is subject to the General Terms and Conditions and the data protection of PayPal. If you make your payment with Amazon Pay this is subject to the General Terms and Conditions and the data protection of Amazon Pay.

Correction, blocking and deletion of your data or right to information

You have the right to receive information about your personal and stored data free of charge for the first time (by e-mail) and, if applicable, the right to correction, blocking or deletion, as well as revocation of consent given. In the event of repeated requests, we reserve the right to demand reasonable compensation for costs. Please contact the data protection officer for this purpose. In addition, you have the right to lodge a complaint with the data protection authority.

Data protection officer:

If you have any questions regarding the collection, processing or use of your personal data, or if you wish to request information, correction, blocking or deletion of data or revoke your consent, please contact the data protection officer in writing:

Adrian Riklin

100% Nutrition PD GmbH

Radetzkystrasse 5/1

1030 Vienna

You can reach our data protection officer via our contact form.

Data security

Your personal data is transmitted over the Internet in encrypted form using "Secure Socket Layer" (SSL) during the ordering process (this does not apply to address transmission for newsletter subscriptions). Here we use a highly secure 128-bit encryption (SSL 3.0, RC4). We secure our website and other systems by technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons. Access to your customer account is only possible after entering your personal password. You should always treat your access information confidentially and close the browser window when you have finished communicating with us, especially if you are using the computer together with others.

Right of complaint

You also have the right to lodge a complaint with a supervisory authority. For Austria, this is the Austrian data protection authority, Wickenburggasse 8, 1080 Vienna, telephone: +43 1 52 152-0, e-mail: dsb@dsb.gv.at, web: https://www.dsb.gv.at/.

Note on e-mail advertising

If you register for our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter in accordance with your consent. You can unsubscribe from the newsletter at any time either by sending a message to the contact option described above or via a link provided for this purpose in the newsletter.

Data use for e-mail advertising without newsletter registration and your right to object:

If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to send you regular e-mail offers for similar products to those you have already purchased from our range. You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.

Unsubscribing from the newsletter:

If you unsubscribe via the contact option described above or via the link in the newsletter, your e-mail address will be excluded from the newsletter distribution list and you will no longer receive any further promotional mailings, but the e-mail address will not be deleted. You can exercise your right to have your personal data deleted at any time via the contact option described above.

Use of cookies

If you have given your consent, this website uses Google Analytics, a web analytics service provided by Google LLC ("Google"). The use includes the operating mode "Universal Analytics". This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus to analyse the activities of a user across devices. This data protection notice is provided by www.intersoft-consulting.de.

Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In the event that IP anonymisation is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. We would like to point out that on this website Google Analytics has been extended to include IP anonymisation in order to ensure that IP addresses are recorded anonymously (so-called IP masking). The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/de.html or https://policies.google.com/?hl=de.

Purposes of processing

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and evaluating your use of the website.

to provide the website operator with further services associated with the use of the website and the internet.

Legal basis

The legal basis for the use of Google Analytics is your consent in accordance with Art. 6 Para. 1 S.1 lit. a DSGVO.

Recipients / categories of recipients

The recipient of the collected data is Google.

Transfer to third countries

Personal data is transferred to the USA under the EU-US Privacy Shield on the basis of the European Commission's adequacy decision. You can access the certificate here.

Duration of data storage

The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.

Data subject rights

You can revoke your consent at any time with effect for the future by preventing the storage of cookies by means of a corresponding setting in your browser software; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser add-on. Opt-out cookies prevent the future collection of your data when visiting this website. To prevent collection by Universal Analytics across different devices, you must perform the opt-out on all systems used. If you click here, the opt-out cookie will be set: Google Analytics opt-out

Use of social media plugins

We use plugins from the following social networks: Facebook, Instagram, Youtube. These are provided by the companies

- Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA, www.facebook.com

- Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA www.google.com

- Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA www.instagram.com

is operated. For this purpose, we use a two-step procedure in which you can give your consent to the processing of data by the operator of the social network in accordance with Art 6 (1) lit a DS-GVO. Data is only transmitted to the operator of the social network when users click on one of the displayed icons and thus consent to the transmission of data to the operator of the social network. Only after such consent is given is a connection established from your browser to the respective social network.

The social network receives information about your visit to our websites via the plugin. If you are logged in to Facebook, Instagram or YouTube, your visit can be assigned to your social network account. Any interactions with the plugin can be stored by the operator of the network.

Information about the use of the data collected by the respective social network can be found on the website of the companies Facebook, Google MyBusiness, Youtube, Instagram, in the "data protection" or "privacy" section under the URL:

Data protection information from Facebook: http://www.facebook.com/policy

Google data protection information: http://www.google.com/intl/de/+/policy/+1button

Data protection information from Instagram https://help.instagram.com/155833707900388

Links to other websites

Our website also contains links to other websites. In particular, we do not accept any liability whatsoever for the accuracy, completeness, legality, objectivity and up-to-dateness of this content.

Do you still have questions? Then take a look at our FAQ, you're sure to find an answer here. If not, simply contact our Customer Service via our contact form!